Your Privacy Matters to Us

1. Information We Collect

When you contact Quadoria, submit an enquiry, request a quotation or submit a lead form, we may collect information that you voluntarily provide to us, including:

• Full name
• Phone number
• Email address
• Business or company name
• Website or business details
• Services you are interested in
• Project requirements and other information you provide
• Any other information voluntarily submitted through our forms or communications

We may also receive information submitted through third-party platforms such as Facebook or Instagram Lead Ads when you choose to contact or enquire with Quadoria through those platforms.

2. How We Use Your Information

We may use the information we collect for legitimate business purposes, including:

• Responding to your enquiries and requests
• Understanding your business requirements
• Providing information about our services
• Preparing quotations and proposals
• Scheduling calls, meetings or consultations
• Providing customer support
• Managing and following up on leads
• Improving our website, services and customer experience
• Improving our marketing activities
• Sending relevant business or service-related communications

We will not use your personal information for unrelated purposes without appropriate permission or a lawful basis.

3. Communication with You

By submitting your information through our forms or contacting Quadoria, you agree that we may contact you regarding your enquiry, requested services or related business communication.

Depending on the information you provide, we may communicate with you through phone calls, WhatsApp, SMS or email.

4. Data Protection and Security

Quadoria takes reasonable administrative, technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of electronic transmission, communication or storage is completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

5. Sharing of Information

Quadoria does not sell or rent your personal information to third parties.

We may share limited information with trusted service providers, technology platforms or business partners when reasonably necessary to:

• Operate our business
• Manage and communicate with leads
• Provide requested services
• Maintain our website or technology systems
• Provide customer support

We may also disclose information where required by applicable law, legal process or governmental authority, or when reasonably necessary to protect our legal rights, property or safety.

6. Facebook and Instagram Lead Ads

If you submit your information through a Facebook or Instagram Lead Ad, the information you provide may be shared with Quadoria according to the permissions, notices and terms presented to you when submitting the form.

We use this information for legitimate business purposes, including responding to your enquiry, understanding your requirements and discussing the services you requested.

7. Your Privacy Choices and Rights

Depending on applicable law, you may contact us to request access to, correction of or deletion of your personal information.

You may also contact us if you have questions about how your information is being used or if you wish to stop receiving promotional communications.

We will make reasonable efforts to respond to legitimate requests in accordance with applicable requirements.

8. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve website functionality, understand website usage, maintain security and improve user experience.

Cookies may also be used by certain third-party services integrated into our website. You can manage or disable cookies through your browser settings, although doing so may affect certain website functionality.

9. Third-Party Websites and Services

Our website or communications may contain links to third-party websites, platforms or services.

Quadoria is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining business records and meeting legal or regulatory requirements.

11. Children's Privacy

Our services are intended for businesses, organizations and individuals who are able to use our services lawfully. We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.

12. Changes to This Privacy Policy

Quadoria may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology or applicable requirements.

Any changes will be posted on this page with an updated "Last Updated" date.

13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the information we hold about you, please contact Quadoria using the details below.